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Indexing prepares the content of a Source so Athena can find relevant passages when you work in the matching Project or workspace context.

What Athena processes

Athena processes the content of supported Source files and web pages, including:
  • Text and Markdown files
  • Word documents and PDFs
  • CSV and Excel spreadsheets
  • JPG, JPEG, and PNG images
  • Web pages added by URL
The Source itself remains listed in the Sources area while its content is being prepared. A Source appearing in the list does not necessarily mean it is ready to use in a response.

When indexing happens

Indexing happens after you add or change Sources. It can also occur after content created by another Athena workflow is added to a Project’s Sources. For a newly added Source:
  1. Add the file or URL to the correct Source location.
  2. Athena prepares the content for search.
  3. The Source becomes available to Athena in its permitted context.
Allow a short delay after adding or updating a Source before asking Athena about it. If Athena cannot find the material immediately, check that you added it to the intended scope and try again later.

Web pages may fail to import

Adding a URL does not guarantee that Athena can read the page. Some pages require a login, block automated access, or do not expose readable content. If a URL Source shows an error:
  • Confirm that the address is correct.
  • Use a specific page rather than a general site address when possible.
  • Try adding the URL again.
  • Upload a document instead if you have a copy of the material.

What indexing does not change

Indexing does not change a Source’s scope or permissions. A Personal Source remains personal, a Project Source remains associated with its Project, and a Workspace Source remains available within the workspace. To control who can use a Source, choose the right scope before adding it. See Personal, Project, and Workspace Sources.